Frequently Asked Questions


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What is a Photo Tour?
Photo Tours are a unique, in-the-field, photography learning experience. Participants receive hands on instruction
from photography professional, Jennifer Costello, with the streets and sights of beautiful Portland serving as their classroom.

When are Photo Tours?
Photo Tours take place year round. Winter photo tours operate in mostly covered areas or indoors. Please view our
Online Calendar
for available dates.

What types of Photo Tours do you offer?
We offer Photo Tours specializing in photojournalism, night photography, photographing children and low light photography, as well as, a general photo tour called F Stops and Shutter Speeds. Please visit our Photo Tours Page
for more details.

Who should attend?
Portland Photo Tours are perfect for beginner to advanced hobbyists. Photo Tours are a fun and educational experience
for the whole family.

Can children attend?
Yes! Our Photo Tours are very kid friendly and an excellent opportunity for your child to learn how to create
lifelong memories. Because Jennifer cannot properly watch your child while teaching, children under 18 must be
accompanied by a paid and registered adult.

Who should not attend?
Only paid participants interested in learning photography should attend. Spouses, friends, children and relatives
who are not interested in photography might be bored. Our Photo Tours are teaching experiences with a lot of talk
about aperture, shutter speed, composition and lighting. Portland Photo Tours is not a substitute for professionally
guided historical tour.

What do Photo Tours cost?
Only $50. The average photography workshop costs hundreds! Some of our Photo Tours also have admission costs,
such as Low Light Photography at the Portland Art Museum. Also, we ask that participants of the Photojournalism
Photo Tours, tip the street performers they photograph.

Do you required advanced reservations?
Yes. Please make a reservation online in advance. We cannot guarantee a space to those who show without a reservation.

Can I cancel or reschedule a reservation?
If you purchased your ticket via Brown Paper Tickets, our online ordering system, refunds are available for 12 hours
from the time of purchase or until the ticket sales end, whichever comes first. Please see the order confirmation
email sent to you by Brown Paper Tickets for details. After 12 hours, there are no refunds, cancellations,
rescheduling or exchanging. Because spots are limited, canceling and/or rescheduling leaves open spots that
could have been filled by others. Portland Photo Tour operates under a similar canceling and/or rescheduling policy as other ticketing agencies with limited space available. Thank you for your understanding.

What if it rains?
Photo Tours are rain or shine. You will be given tips for shooting in the rain should it occur. Photo Tours are only
canceled under extreme weather conditions and according to the discretion of the instructor. Photo Tours are not
canceled in advance, so please arrive as scheduled. On the rare occasion that a photo tour is canceled, you will receive
a credit to participate in another photo tour of your choice, of equal or lesser value.

Is Portland Photo Tour similar to a photography workshop?
Portland Photo Tour is a more casual format, as opposed to an intense photography workshop. Portland Photo Tour is
a fun and personable way to learn from a professional, without the expensive fees that accompany photography workshops.

Is Jennifer a historical tour guide?
No. Jennifer is not a substitute for a historical tour guide. Jennifer is a professional photographer helping you to
take home photography skills that will last a lifetime. Although, Photo Tours take place in significant points of
interest, they are not substitutes for guided historical tours. The topic of discussion will be photography.

How long are Photo Tours?
Approximately 2 to 2.5 hours.

Where do Photo Tours meet?
Location depends on the specific Photo Tour. Visit our Photo Tours Page for more details. Please arrive 15 minutes
prior to the Photo Tour starting time.

How large are the groups?
We accept a maximum of 12 people.

Do I need an expensive camera?
No. Any digital point and shoot or DSLR camera is acceptable.

Do I need a digital camera?
Yes. Jennifer will be reviewing the images you shoot on your LCD, therefore a digital camera is necessary.

How many memory cards and batteries do I need?
Enough to shoot at least 300 images over the course of 2 to 2.5 hours.

Can we buy tickets the day of the Photo Tour?
If you would like to attend a Photo Tour scheduled within the next 48 hours, please call 503.816.0937 to check
availability.

What should I bring?
Digital camera - point and shoot or DSLR.

Fully charged batteries and backups, enough for 2 to 2.5 hours of shooting.

Enough memory cards for 300 images.

Good walking shoes and proper attire for the weather- hooded raincoat, waterproof shoes, wind breaker, etc.

Any lenses or lens hoods you may have - wide, standard, or telephoto. Bring a microfiber lens cloth if you have it.

Camera manual. If you don't have it, typically you can print it out from your manufacturer's website (or bring it on
your mobile phone or kindle, if it’s too long to print).

Pocket size notepad and pen for taking notes (your phone works too!). Handouts will not be given out. Participants
are responsible for taking their own notes of the lesson.

Mini tripod, such as a gorillapod, might come in handy at times, but it is not required. No full tripods (accept for
the Night Photo Tour) or additional equipment that is not listed.

External flash for your DSLR if you have it, but it is not required.

An open mind that is ready to learn!

What shouldn’t I bring?
No full size tripods (accept for the Night Photo Tour) or additional equipment unless indicated in the class description.
The less you carry the better.

How should I prepare for my Photo Tour?
Prior to your Photo Tour and with the aid of your camera manual, locate the below controls. The Photo Tour will not
cover locating these controls on your camera. We will be learning how to use them. Please note: your camera may
not have all these controls.

Aperture
Shutter Speed
Camera Modes - manual, aperture priority, shutter priority, portrait, landscape, sports and macro
Exposure Lock
Exposure Compensation
White Balance
Auto Focusing Point Controls
Flash Compensation
ISO

What if I am lost or late the day of my Photo Tour?
If you are lost or late, please call 503.816.0937 within 20 minutes of the scheduled meeting time. Jennifer will not
be answering the phone 20 minutes after the meeting time (5 minutes after the start of the Photo Tour), since she
will be teaching at that point.

Do you offer private lessons?
Yes, one-on-one private photography instruction is available! Please call Jennifer at 503.816.0937 or email info@portlandphototour.com for more information.

Do you offer Custom Photo Tours?
Yes, we can custom tailor a Photo Tour for groups of 3 or more! Gather your friends, family or colleagues and
enjoy a private learning experience that will have you taking better photos than ever before!


What is Jennifer's photography experience?
Jennifer studied photography at the world renowned Brooks Institute of Photography in Santa Barbara, California. She established her photography business in 2001 and has since photographed over 500 weddings. Jennifer specializes in weddings, real-life portraits, travel photography, photojournalism and photography instruction. Her photographic style is
a creative combination of fine art, portraiture and photojournalism.

Where can I view some of Jennifer's photography?
Feel free to visit Jennifer's online galleries at Jennifer Costello Photography, www.portlandbabyphoto.com.

Is Jennifer available to photograph my wedding or portrait?
Please call Jennifer at 503.816.0937 or email jen@portlandbabyphoto.com to check availability.